Outsourcing customer service with success. See the CoolRunner case video here.
Valeur ensures that the number of staff always matches the amount of inquiries.
Pilgrim chose to enter a collaboration with Valeur Customer Service, regarding customer service for their webshop.
''We are in safe hands with Valeur’s employees, who are experts in handling customers in the customers’ own language.''
Valeur Customer Service helps Foliekniven.dk to provide customer service during periods of peak load.
Disney entered into an agreement with Valeur. Valeur’s task was to secure a good level of service for the costumers.
home is the biggest chain of real estate agencies in Denmark. home has around 165 stores throughout the country.
When the customers call ØsterBo housing association, they never realize that they are speaking with an external partner.
It was important for Unique Funeral Services to have experienced and mature people to manage all inbound calls.
Valeur Customer Service has given ALBOA more time and resources to manage their other responsibilities without being interrupted.