About Valeur Customer Service
Valeur Customer Service are specialists in customer service and inbound call handling services. We have more than 20 years of experience and our employees are highly motivated to ensure that your company gets the best customer service.
We have built our inbound call handling services from the principles of human contact and understanding. Our success rate is directly connected to our customers’ satisfaction, which makes your needs our first priority.
Valeur Customer Service understands how important customer service is to your brand. Our flexible system and huge insight ensures that your customers’ will experience the same level of service, as you would perform. If you wish to hear more about Valeur Customer Service, feel free to contact us.
Good customer service – your competitive advantage, my trusty ally.
Today, you can’t compete without considering customer service as an important competitive advantage. Customers no longer have the patience to navigate through long phone menus or wait with bad pop music in their ears. And poor customer experiences spread rapidly on review sites and social media.
Therefore, customer service cannot be entrusted to just anyone. At Valeur, we are aware that we represent you and hold your precious brand in our hands.
Klaus Valeur Leffers
CEO
Good customer service – your competitive advantage, my trusty ally.
Today, you can’t compete without considering customer service as an important competitive advantage. Customers no longer have the patience to navigate through long phone menus or wait with bad pop music in their ears. And poor customer experiences spread rapidly on review sites and social media.
Therefore, customer service cannot be entrusted to just anyone. At Valeur, we are aware that we represent you and hold your precious brand in our hands.
Klaus Valeur Leffers
CEO
Organization
Klaus Valeur Leffers
CEO
Klaus Valeur Leffers is managing director. and partner since 2016. Klaus is one of the country’s foremost experts in customer service and the technologies, such as AI, that support the solutions of the future. He always keeps up to date on new trends in customer service and the changes to customer’s needs and expectations.
Over the past 20 years, Valeur has established itself as a leading company in Denmark. Klaus is now well on his way to developing a global coverage from offices on several continents as well as tailored local solutions for Danish companies’ e-commerce abroad.
Klaus can therefore also benchmark across international markets and assess the business environment in various regions. He’ll always be able to tell you exactly how you can become ‘best in class’ or advance to a ‘next level’ solution.
Filip Ulrichsen
Head of Communications
Filip Ulrichsen handles internal and external communication, including relationships with the press.
He is an educated journalist with a background as a communication consultant, press advisor, and speechwriter in both the public and private sectors.