Customer Service

We liberate your resources

We are your all-in-one service provider

for inbound call handling and customer service

Valeur Customer Service is devoted to creating professional e-commerce support that form the basis for satisfied and loyal customers. 

We tailor our solutions to each client, so your customers get the desired customer experience. This enables you to outsource your whole customer unit to a partner, that has specialized in customer service and webshop support. 

In over 20 years, we have assisted our clients in creating a personalized and quality-rich customer service that represents the company’s values.

Valeur Customer Service operates in all Scandinavian countries and Germany for which we can manage your customer service across borders and languages. Regardless of your customer’s location, they will always experience a personalized service.

Our Services

Through our extensive experience in customer service and inbound call handling services, we handle every call with respect and a high level of quality. Your customers will experience an outstanding service that follows the brand of your company. 

What can we do for you?

 

Telephone Support

FREE UP YOUR RESOURCES 

Email Support

FEWER TICKETS – MORE CUSTOMER JOY

Chat Support

TURN VISITORS INTO CUSTOMERS

SoMe Support

INCREASE CUSTOMER LOYALTY

Why Valeur?

Valeur Customer Service is a professional and experienced contact center that values a high level of service. We strive to cover our customers’ needs by offering the best e-commerce support. You can expect a partner that perceives your success as an essential factor for our own success rate.  

Hear what our clients have to say about us.

E-commerce Support as an all-in-one service provider.

All-in-one
service provider

E-commerce Support with with omni-channel features.

Solutions with
omni-channel features

E-commerce Support with tailored and flexible solutions.

Tailored and
flexible solutions

E-commerce Support with reduced costs and resource-liberation.

Reduced costs and
resource-liberation

E-commerce Support with the possibility of up-and downscaling.

Possibility of
up-and downscaling

E-commerce Support with experienced and mature employees.

Experienced and
mature employees

E-commerce Support with quality- and performance management.

Quality- and
performance management

E-commerce Support with adaptable to your online control system.

Adaptable to your
online control system

Customer service across borders

We have more than 20 years of experience in customer service and e-commerce support services across borders. Valeur Customer Service has accumulated significant knowledge of the Danish, Scandinavian and German markets, which makes us an ideal partner for companies that operates on these markets.

We have developed profound knowledge on the formal, cultural and practical factors that are present in international customer support. 

Are you interested in a specific market?

E-commerce Support across borders.

Our mission

Putting the customer first is the cornerstone of good customer service. We believe that good results emanates from an open dialogue, a united approach and a long lasting partnership. Our work process is characterized by high experience, flexibility and quality in all our services.

Klaus Valeur Leffers
CEO & Partner