We are your all-in-one service provider
for inbound call handling and customer service
Valeur Customer Service is devoted to creating professional e-commerce support that form the basis for satisfied and loyal customers.
We tailor our solutions to each client, so your customers get the desired customer experience. This enables you to outsource your whole customer unit to a partner, that has specialized in customer service and webshop support.
In over 20 years, we have assisted our clients in creating a personalized and quality-rich customer service that represents the company’s values.
Valeur Customer Service operates in all Scandinavian countries and Germany for which we can manage your customer service across borders and languages. Regardless of your customer’s location, they will always experience a personalized service.
Our Services
Through our extensive experience in customer service and inbound call handling services, we handle every call with respect and a high level of quality. Your customers will experience an outstanding service that follows the brand of your company.
What can we do for you?
Marketplaces
WE LEAD THE WAY
Telephone Support
FREE UP YOUR RESOURCES
Email Support
FEWER TICKETS – MORE CUSTOMER JOY
Chat Support
TURN VISITORS INTO CUSTOMERS
SoMe Support
INCREASE CUSTOMER LOYALTY
Why Valeur?
Valeur Customer Service is a professional and experienced contact center that values a high level of service. We strive to cover our customers’ needs by offering the best e-commerce support. You can expect a partner that perceives your success as an essential factor for our own success rate.
Hear what our clients have to say about us.
All-in-one
service provider
Solutions with
omni-channel features
Tailored and
flexible solutions
Reduced costs and
resource-liberation
Possibility of
up-and downscaling
Experienced and
mature employees
Quality- and
performance management
Adaptable to your
online control system
Customer service across borders
We have more than 20 years of experience in customer service and e-commerce support services across borders. Valeur Customer Service has accumulated significant knowledge of the Danish, Scandinavian and German markets, which makes us an ideal partner for companies that operates on these markets.
We have developed profound knowledge on the formal, cultural and practical factors that are present in international customer support.
Are you interested in a specific market?
Our mission
Putting the customer first is the cornerstone of good customer service. We believe that good results emanates from an open dialogue, a united approach and a long lasting partnership. Our work process is characterized by high experience, flexibility and quality in all our services.Klaus Valeur Leffers
CEO & Partner